Frequently Asked Questions
At Stay Safe Locksmiths, we understand that in order to choose the right locksmith you'll have questions you need answered. Especially when it involves your home or business security. That’s why we’ve put together this helpful FAQ section to answer some of the most common queries we get from customers across Northumberland and North Tyneside.
General Questions
What areas do you cover?
I cover all of Northumberland and North Tyneside, including places like Whitley Bay, North Shields, Shiremoor, Cramlington, Tynemouth and all of the surrounding areas. You can visit our areas covered page for more info.
Are you experienced?
Yes, I’m a fully trained and experienced locksmith. I started Stay Safe Locksmiths in 2020 and have helped hundreds of customers since.
Do you offer emergency call out?
Yes, I do. If you’re locked out or need urgent help, just give me a call. I’ll aim to arrive at your property in 30 - 60 minutes, depending on your location.
How much is the call out fee?
I never charge a call out fee even on evenings and weekends.
Lock related questions
What locks do you work on?
I work with all household and commercial locks, including UPVC door locks, mortice locks, Yale locks, euro cylinders, and many more.
What sort of doors do you work on?
I can work on any door type from wooden, upvc and composite to steel and aluminium.
Do you repair locks?
Yes, I always aim to repair rather than replace wherever possible.
Do you use insurance approved locks?
I use BS3621 insurance approved locks for wooden doors and TS007 3 star locks for upvc and composite doors.
Auto Locksmith Questions
Do you offer auto locksmith services?
Yes, we provide a full range of
Can you programme a replacement car key at the roadside?
Yes, we carry all of the equipment to cut and programme replacement keys on site for a wide range of makes and models. In most cases we can do this at a fraction of the cost of going through a main dealership and without the usual long waiting times.
Can you get into my car without damaging it?
Yes, we use non-destructive entry techniques to gain access to vehicles without causing any damage to the door, lock, trim or paintwork. The same professional approach we take with domestic and commercial lockouts.
Do you cover auto locksmith work across the whole of Northumberland and North Tyneside?
Yes, we cover the whole region for auto locksmith work. Whether you are at home, at work or stranded at the roadside, we aim to reach you within 30 to 60 minutes depending on your location.
Contact & Bookings
Can I speak to a locksmith?
Yes, you will speak directly to me, and I will personally attend every job.
How do I obtain a quote?
You can call directly on 07931739032 or you can submit a request via our contact us page
What hours do you work?
I offer a 24 hour emergency service as well as pre planned visits inside of normal business hours.
How long do I have to wait for a visit?
I can fit you in the same day for emergency work or we can arrange a day and time suitable for you.